Oversee the launch of IT solutions and lead the implementation of IT solution roadmaps for the Manufacturing unit to ensure successful introductions
Implement training sessions for end users for them to understand how to use these new technology/solutions and proactively resolve any grievances they may encounter
Monitor the adherence to the IT policies and guidelines set by the top management in the team to maintain standardization across the organisation
Spearhead IT related projects within the Manufacturing Business unit and see them to completion to increase the efficiency of the business unit
Periodically test the efficiency of the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance.
Lead change management strategy and initiatives to minimize disruption to the Manufacturing business and improve end user experience as technology initiatives are executed.
Manage end to end implementation of IT related activities (such as licensing, contracts with dealers, user records, software installation, upgradation, bug fixing etc.) along with managing exceptions which cannot be resolved by IT Support to prevent any disruption to business
Support the business applications for Manufacturing operations. Assist in the development and implementation of new or revised technology, specifically working on capability enablement in the ERP systems.
Serve as an advocate for IT within the Manufacturing business to ensure the organization realizes the full value of its investments and strategic initiatives and remains secure at all times.
Maintain all necessary documentation and adhere to change control policies, procedures as well as any system or software development or project management lifecycle methodologies.