Store Head

EHM1014
Store Head
Eham Digital
Job Role:

Develop the sales, marketing, operations, and people management plan to meet business objectives and to deliver the desired level of customer satisfaction.

• Formulate the strategy of the store in consultation with the Senior Management and align it with the corporate strategy.
• Ensure efficiency, quality improvements, and cost optimization through improvements and benchmarks with leading practices.
• Ensure the maintenance of stock level and its replenishment as per the sales and customer preferences.
• Asses the aging of stock within the store and undertake effective action to eliminate slow-moving/dead stock.
• Drive the Sales strategy in coordination with the Sales Staff to ensure that the store targets are met.
• Monitor and analyze the sales data of the store and undertake appropriate action to optimize sales.
• Manage customer queries and complaints effectively as per the company guidelines; Identify and engage with high profile and regular customers to extend better services.
• Ensure adequate level of staffing in the store as per Showroom manpower matrix and take appropriate actions accordingly; ensure that duties, responsibilities, and targets are cascaded appropriately and effectively monitored.
Operations( All Others)
Calicut Eham Digital
Kerala
INDIA
MBA
30-50
7 Year and above
50000-100000 (INR)