Executive - Sales & Services

Executive - Sales & Services
Malabar Gold & Diamonds
Welcome & greet customers with a pleasant attitude so as to enhance the showroom image. · To engage with the customer, understand the customer’s requirement targeting customer delight, and direct them to the proper section. · Monitor and record store footfall and walk-ins and execute customer experience guidelines at the store. · Guide the customers to the waiting area, keep them engaged and ensure that the customers are supplied refreshments. · Upgrade personal and company image to stimulate maximum customer appeal. · Ensure special guests, like disabled people, the elderly, children, and VIPs receive

personalized services. · Help customers during the jewellery trials for the proper presentation of ornaments. · Ensure that all guest inquiries and complaints, whether in person, on the telephone or via email, are dealt with in a friendly and professional manner. · Direct customers with post-purchase feedback/grievances, or service requirements, to the right avenue.
Retail Sales
4 to 5 Years
24000 (INR)