• Formulate store strategy in liaison with Regional Head, aligning with corporate objectives. • Develop sales plans and operational procedures to meet business goals and enhance customer satisfaction. • Ensure efficiency, quality improvements, and cost optimization through benchmarking and best practices. • Assist in determining product mix (Gold, Diamond, Precious, Sub-Brands) based on market trends and periodic reviews. • Driving specific categories such as bridal collections and specialization services to customize jewellery pieces as per individual preferences. • Drive sales strategy in coordination with sales staff to achieve store targets. • Monitor and analyze sales data, implement corrective actions to boost performance. • Collaborate with Corporate & Regional Marketing teams to prepare annual marketing plans and showroom-specific input. • Engage high-profile and regular customers through personalized visits and marketing initiatives to increase footfall. • Loyalty program & high value transaction management to drive repeat business and increase sales. • Monitor daily stock levels; ensure timely replenishment based on sales and customer preferences. • Participate in product selection meetings to align offerings with prevailing trends and customer demand. • Assess ageing stock and implement measures to eliminate slow-moving or dead stock. • Ensure old gold exchange, management and purchases to comply with company policy and maintain accurate daily stock tallies. • Inventory valuation of precious metals and accounting periodically. • Ensure adherence to SOPs and implement process improvement initiatives for cost savings. • Oversee financial transactions, ensuring compliance with corporate guidelines and statutory requirements. • Maintain system-generated reports using POS software and Microsoft AX systems; ensure regular checks for accuracy. • Establish reporting and reviewing mechanisms to track operational performance and initiate corrective actions. • Ensure adequate staffing as per showroom manpower matrix; cascade duties and monitor performance. • Drive a performance-driven culture through timely reviews, feedback, and engagement initiatives. • Support employee development, motivation, and building capability. • Ensure staff adherence to Code of Conduct, including attendance, dress code, confidentiality, and workplace regulations.