Sales Manager

INTLMGD1169
Sales Manager
INTL_Malabar Gold & Diamonds
• Formulate store strategy in liaison with Regional Head, aligning with corporate objectives.
• Develop sales plans and operational procedures to meet business goals and enhance customer satisfaction.
• Ensure efficiency, quality improvements, and cost optimization through benchmarking and best practices.
• Assist in determining product mix (Gold, Diamond, Precious, Sub-Brands) based on market trends and periodic reviews.
• Driving specific categories such as bridal collections and specialization services to customize jewellery pieces as per individual preferences.
• Drive sales strategy in coordination with sales staff to achieve store targets.
• Monitor and analyze sales data, implement corrective actions to boost performance.
• Collaborate with Corporate & Regional Marketing teams to prepare annual marketing plans and showroom-specific input.
• Engage high-profile and regular customers through personalized visits and marketing initiatives to increase footfall.
• Loyalty program & high value transaction management to drive repeat business and increase sales.
• Monitor daily stock levels; ensure timely replenishment based on sales and customer preferences.
• Participate in product selection meetings to align offerings with prevailing trends and customer demand.
• Assess ageing stock and implement measures to eliminate slow-moving or dead stock.
• Ensure old gold exchange, management and purchases to comply with company policy and maintain accurate daily stock tallies.
• Inventory valuation of precious metals and accounting periodically.
• Ensure adherence to SOPs and implement process improvement initiatives for cost savings.
• Oversee financial transactions, ensuring compliance with corporate guidelines and statutory requirements.
• Maintain system-generated reports using POS software and Microsoft AX systems; ensure regular checks for accuracy.
• Establish reporting and reviewing mechanisms to track operational performance and initiate corrective actions.
• Ensure adequate staffing as per showroom manpower matrix; cascade duties and monitor performance.
• Drive a performance-driven culture through timely reviews, feedback, and engagement initiatives.
• Support employee development, motivation, and building capability.
• Ensure staff adherence to Code of Conduct, including attendance, dress code, confidentiality, and workplace regulations.
Retail Sales
USA Austin
United States
UNITED STATES
Graduation
NA
10 to 12 Years
As per standards (USD)