- Greet and receive customers in a welcoming manner and engage with them to understand their requirements. - Direct customers by escorting them to racks and counters. - Introduce various product offerings to customers and influence their buying decision. - Drives sales through engagement of customers and suggestive selling by building customer confidence. - Negotiate/close deals, understand & handle queries and complaints of the customer and address with the right solution. - Advise customers by providing accurate information (e.g. product name, features, making charge, stone charge etc.) - Provide excellent customer service (especially during peak times) and ensure customer satisfaction in each sale. - Inform customers about discounts and special offers. - Enroll maximum customers in Scheme. - Assist the customer when there is sales return or repair work. - Gather feedback from customers or prospects and share with Manager. - Stay up-to-date with new products/services. - Create frequent reviews and reports with sales and financial data. - Prepare the estimate of the products selected and complete the sales transaction.