• Monitor the stock in the section and place stock order in OMS to maintain adequate stock for sales. • Report the sold sock in the section for reordering to the sales manager for timely stock replenishment. • Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated. • Ensure stock filled in the store-based sales and as per ideal sales of the market. • Check requirement from staff in each section, based on customer enquiry ordering new products to the stock • Monitor the dead stock and liaison with the store manager to minimise the same. • Liaising with Sales Heads and Supply chain for new stock order and approvals • Thorough Knowledge on product manufacturing and its suppliers with keen idea of product purchase expense and selling prices. • Verification of cash transaction entries in Microsoft AX and its documentation. • Checking cash balance every day before opening and verifying balance on Closing of the store based on the sales achieved. • Tracking of petty cash transactions and recording. • Recording of credit card and Cash transactions on daily basis. • Prepare the estimate of the products selected and completing the sales transaction. • Responsible for proper and attractive display of the products at the appropriate counter free from dust and dirt daily. • Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the superiors about any potential theft. • Understand the queries and complaints from the customer and address with right solution • Provide support to the marketing team for potential customer visits and exhibitions • Identify potential customers and referring them to the store • Adhere to cost saving practices undertaken in the store • Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes • Ensure that all activities are carried out as per the standard operating procedures (SOPs) in the section. • Achieve cost savings through implementation of process improvement initiatives. • Ensure adherence to all departmental processes, policies, procedures and standards such as regulatory guidelines on accounting and internal policies. • Review and provide regular and ad-hoc reports to management and other stakeholders as required. • Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members. • Contribute towards development of talent for the department by providing subordinates with adequate exposure and growth opportunities. • Actively participate in HR initiatives to drive overall engagement and motivation.
