Smith

MGD1948
Smith
Malabar Gold & Diamonds
Functional Responsibilities

* Meet the customers and understand their requirement for repair and facilitate repair manually or using adequate equipment.
* Coordinate with repair section; if required, for the timely return of the product to the customers.
* Clean and polish Jewelry of the customers and existing stock as needed; handle mechanical equipment for polishing.
* Appraise gems and jewelry for the customers using karat analyzer as and when required and coordinate with QC section as required.
* Examine the product and provide the customer with an approximate date to collect their repaired product.
* Send the diamond products to MBMG for repair in a timely manner by coordinating with the respective section.
* Carry out repair work for any products in the stock as directed by the respective authority.
* Melt the old gold collected from the customer at the store as per the company SOP.
* Carry out ear piercing process carefully and as per the requirement of the customers.
* Perform soldering of gold and calculate the value of extra charges implied in the process.

Internal process

* Adhere to the standard operating procedures in the store.

People development

* Continuously strive for self-development by actively seeking opportunities for growth.
* Ensure adherence to timelines for completion of performance appraisal for self.
* Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.
Retail Sales
Baramati
Maharashtra
INDIA
HSC
Below 45
7 Year and above
As per industry standards (INR)