?Greet and receive customers in a welcoming manner and engage with them to understand their requirements. ?Cater to customer requirements as per their need, by showcasing products to make the sale by influencing customer’s buying decision. ?Learn & understand the sales procedures and acquire product knowledge. ?Be punctual in the work, strictly follow the code of conduct of the company and get familiar with personnel duties. ?Observe sales representatives and emulate their sales management processes to meet set targets. ?To proactively assist the Sales executives and other managers to obtain real and sustained, continuous improvement. ?Assist the customer when there is a sales return or repair work. ?Calculate & prepare the estimate of the products selected upon making the sale. ?To achieve the category wise sales target for the allocated section and suggest solutions to enhance store’s profit. ?Learn billing procedures. ?Learn about products and business policies of Malabar Gold and Diamonds. ?Take initiative to learn about the products and services provided by the competitors, latest trends in the market and update product knowledge.