• Receive the customer and engage with the customer to understand the customer’s requirement. • Introduce various product offering to the customers and facilitate customer buying decision. • Prepare the estimate of the products selected and completing the sales transaction. • Achieve category wise sales target for the allocated section. • Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated. • Monitor the stock in the section and ensure adequate stock for sales. • Report the sold stock in the section for reordering to the sales manager for timely stock replenishment. • Monitor the dead stock and liaison with the store manager to minimize the same. • Responsible for proper and attractive display of the products at the appropriate counter following hygienic standards. • Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the superiors about any potential theft. • Understand the queries and complaints from the customer and address with right solution. • Provide support to the marketing team for potential customer visits and exhibitions. • Identify potential customers and referring them to the store. • Adhere to cost saving practices undertaken in the store. • Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes.
