Assist in managing Sales, Operations and Customer Relationship and ensure business profitability by following the current systems of Malabar Gold & Diamonds.
- Assist in monitoring day-to-day operations in Sales, Marketing, Guest Relationship, Administration sections of the retail stores. - Ensure that the store meets the ROI, and other targets based on the annual business plan. - Help to ensure proper stock mix in the retail store. - Understand customer buying behavior, customer needs and ensure great customer experience. - Understand the market and competitors in the respective store locations to recommend campaigns and execute promotional activities.
Competencies Required :
- Retail Management - Customer Management
Hands on experience in Customer Handling, Sales & Services and Store Operations would be an ideal candidate.